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XtraBlatt Issue 01-2022

  • Text
  • Xtrablatt
  • Carbon
  • Farmers
  • Machinery
  • Contractors
  • Germany
  • Grassland
  • Slurry
  • Biogas
  • Agricultural
  • Krone

KNOWLEDGE TRAINING

KNOWLEDGE TRAINING CENTRE EXPERTISE GOING GLOBAL The best agricultural machinery cannot prove its worth if users and service staff do not know it inside out. This is where the Krone Training Centre comes into play. Here we take a look behind the scenes. The relief is palpable everywhere: After two years of the Corona pandemic, restrictions are gradually being lifted and it is now possible to meet up in larger groups. This not only applies to us personally, but also professionally, for example training sessions for customers and colleagues in agricultural dealerships can once again take place in person. These training sessions, essential for showing how to optimally use, maintain and repair machines, were heavily restricted since the spring of 2020, at least in terms of in-person training. “On average, around 4000 people take part in our training sessions each year. For the financial year 2018/2019, we welcomed almost 90% of these participants in person at our Krone training centres in Germany, while the remaining 10% took part in on-site trainings sessions at dealerships and online training. For 2019/2020, on account of the pandemic, we had in-person training for a good 60% of participants, while for 2020/2021 this was down to around 30% – although given the tight restrictions we were very happy with this number,” Jan Holk reports. Jan is in charge of Training and Technical Information Management at Krone. Julia Kunk joined him in 2021, and she is in charge of the Training Centre at the Spelle headquarters near the Dutch border. This training centre was newly built in 2013. Along with her colleagues, she is responsible for participant management, including catering and booking hotels. But, as Julia Kunk notes, the training network is by no means restricted to the Spelle training centre. Krone offers training at a total of five locations in Germany, including the two company-owned sites in Bavaria (in tandem with Lemken) and in Baden-Württemberg in the south-west of Germany. Training is also offered on behalf of Krone at the renowned agricultural machinery school in Triesdorf, and at the DEULA adult education training centre in Freren, both near the Dutch border. PLENTY OF HANDS-ON EXPERIENCE “We offer courses on our machines for both customers, and sales and service partners at these locations. We have courses on mowers, tedders, rakes, round and square balers as well as transport technology. We offer all of this in Spelle, too. However, we are mainly focused on training sessions on the BiG X and BiG M,” Jan explains. Jan has found that not every customer is willing to undertake the long journey from various parts of Germany to Spelle to learn about the “smaller” machines. “Tailored training is, nevertheless, very important for making the best use of even supposedly simple technology. We often see a light bulb go off for participants when we give them practical tips on maintenance or the perfect settings. As always, hands-on experience is very important in our courses,” Jan says with a wink. For this reason, he and Julia believe that in future the focus will definitely be on in-person training sessions with plenty of hands-on experience. They have their eyes not only on 34 35